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  • Monday, June 29, 2009

    A Waiters' Rant

    Caution: I'm a little tipsy after eating too much of chocolate! So this post is written in a sarcastic manner, nevertheless it might help anyone of us to be a better customer! Enjoy~

    As a hospitality student majoring in Food and Beverage, I hereby going to share a piece of my mind to all of you out there!

    The silent ranting of waiters had begun since human started not appreciating the good things people do for them.

    Little do you know,

    But I say it ends today! *put on the Hitler look*

    Here are the insider secrets about restaurants, from tipping to what days to avoid dining out and what will put you on a waiters black list.

    This is a Malaysian-ized version based on the original inspiration.

    1. Avoid eating out on holidays, Friday and Saturday nights. The sheer volume of customers guarantees that most kitchens will be pushed beyond their ability to produce a high-quality dish.

    2. There are almost never any sick days in the restaurant business. A busboy with a kid to support isn't going to stay home and miss out on their salary(RM5 per hour) because he's got strep throat. And these are the people handling your food. :)

    3. When customers' dissatisfaction devolves into personal attacks, adulterating food or drink is a convenient way for servers to exact covert vengeance. Some waiters can and do spit in people's food.

    4. Never say "I'm friends with the owner." Restaurant owners don't have friends(some of the sad ones). This marks you as a clueless poseur the moment you walk in the door, sorry la, still no discount for you.

    5. Treat others as you want to be treated. Yes, people need to be reminded of this, and clearly most people are blardy ignorant, even the rich and educated people sometimes behave like that!

    6. Don't do that annoying "kissy" sound to get our attention, especially in a high class restaurant(if mamak, that depends which one)! I had customers doing it to me when I was training in the HOTEL! Good God! @.@ Remember, we have shears that cut through bones in the kitchen. ^^

    7. Don't order meals that aren't on the menu. You're forcing the chef to cook something he doesn't make on a regular basis. If he makes the same entrée(main course) 10,000 times a month, the odds are good that the dish will be a home run every time.

    8. Splitting entrées is okay, but don't ask for a glass of hot water and pull out your Milo 3-in-1 packet so you can make your own cheap Milo panas. What's next, grapes so you can press your own wine? -.-"

    9. If you find a waiter you like, always ask to be seated in his or her section. Tell all your friends so they'll start asking for that server as well. You've just made that waiter look indispensable to the owner. The server will be grateful and take good care of you(only in high class restaurant and hotels).

    10. If you can't afford to leave a tip, you can't afford to eat in the restaurant. Servers could be giving 20 to 40 percent to the busboys, bartenders, or hostess, but in Malaysia, is every man for himself, not that I want it to be, but I've experience being con by senior staff before on tipping, so I ain't gona share my catch no more. :)

    Prawn cocktail preparation

    11. Always examine the check/cash. Sometimes large parties are unaware that a "gratuity" has been added to the bill, so they tip on top of it. Waiters "facilitate" this error. But typical Malaysian very stingy wan, sure wont give tips and left over coins ain't tips, what do you think we are, beggars?, what more accidentally pay extra, fat chance!

    12. If you want to hang out, that's fine. But increase the tip to make up for money the server would have made if he or she had had another seating at that table.

    13. Never, ever come in 15 minutes before closing time. The cooks are tired and will cook your dinner right away. So while you're chitchatting over salads, your entrées will be languishing under the heat lamp while the dishwasher is spraying industrial-strength, carcinogenic cleaning solvents in their immediate vicinity.

    14. If the person serving you is a trainee from a hotel school such as Taylor's School of Hospitality and Tourism, give them more tips because it encourages them very much, dah la kena buli from senior staff, getting a fat tips makes them feel as if they got a higher pay then the restaurant manager. XD

    Hope you guys enjoy reading, original source from Yahoo news, done a little modification to the content, and there you go~ ;) Till then, take care guys and girls~ ;)


    - c H i E n - said...

    Is that you working at dessert bar? Hahah...

    Julian said...

    this is from waiter rant leh :D

    Flaffy said...

    interesting haha XD